Returns & Exchanges
At KORA Organics, we want you to love your skin and your results; if you are not completely satisfied with your purchase, we offer returns on products within 30 days of delivery. Please ensure items are returned in their original packaging to qualify for a full refund or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing