Frequently Asked Questions
Everything you need to know about our certified organic beauty products and services.
Are KORA Organics products certified organic?
Yes, our products are certified organic by COSMOS/Ecocert, ensuring they meet the highest global standards for organic integrity and sustainability.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for skincare products?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and at least half full to qualify for a refund.
Are your products tested on animals?
No, KORA Organics is a cruelty-free brand. We do not test our products or ingredients on animals, and we are PETA certified.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Afterpay for interest-free installments.
How do I track my shipment?
Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.